According to the latest report, Uber may have to pay a fine of about 19 million US dollars in Australia. It comes after Australia’s competition watchdog found Uber misled riders and warned riders to charge for cancellations even during free hours.
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Moreover, the Australian Competition and Consumer Commission said on Tuesday that in the four years to the end of 2021, Uber reminded more than 2 million Australian users who wanted to cancel their trips during the free cancellation period. They may be charged, this could cause passengers to reconsider canceling their trip.
Within five minutes of a driver accepting an order, riders can cancel their trips without paying anything, on most services, including UberX, the report said.
