Tips

How to move Facebook conversations between inboxes?

Your Facebook Messenger account has two inboxes: the main inbox and a separate inbox called filtered messages.

Messages from friends arrive in your main inbox, and you will receive notifications from them.

Messages from non-friends who want to contact you will be sent to your filtered message inbox, and you will not receive notifications.

To move a message from your main inbox to the filtered inbox on the web app, follow the instructions below:

STEPS:

  1. Open Facebook and click on the Messenger icon in the upper right-hand corner.
  2. In the panel on the left-hand side, click on the message you want to move.
  3. In the panel on the right-hand side, click the gear icon.
  4. Click on Ignore Messages in the dropdown menu.
  5. Accept the on-screen confirmation, and the message will move.

If you want to move the message back into your primary inbox, find the message in your Filtered Messages inbox and click on the Reply button. You don’t need to write a message, the act of clicking Reply is sufficient.

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